We’ve got answers for non-legal inquiries on our FAQs page.
Here is a summary of what you should know:
1. Multiple revisions of your draft resume or LinkedIn profile are included in our writing services.
2. If you are not receiving more job interviews within 60 days of receiving your final copy, we will rewrite your resume or Linkedin profile again one time, free of charge. You must notify us in writing within 180 of receiving your final copy. Only resume and LinkedIn writing services are eligible for our 60-Day Interview guarantee.
3. If you have a concern, it can usually be resolved quickly and to satisfaction by contacting us at [email protected].
1. ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS
2. PERSONALLY IDENTIFIABLE INFORMATION
3. PARTICIPATING MERCHANT POLICIES
Related services and offerings with links from this Site, including vendor sites, have their own privacy policies that can be viewed by clicking on the corresponding links within each respective Site. Online merchants and others who participate in our services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for those sites’ privacy practices or contents. We encourage you to always review the privacy policies of merchants and other third parties before you provide any PII or complete any transaction with such parties.
4. INFORMATION (INCLUDING PII) THAT WE COLLECT AND HOW WE USE IT
LinkedIn Profile Services collects certain information from and about its users three ways: directly from our Web Server logs, from any browsing information, including Cookies, and from the user, including in response to surveys and questionnaires and content that you voluntarily furnish to us in using our service.
a. Web Server Logs
When you visit our Site, we may track information (including Personally Identifiable Information) to administer the site and analyze its usage. Examples of information we may track include:
• Your Internet protocol address.
• The kind of browser or computer you use.
• Number of links you click within the site.
• State or country from which you accessed the site.
• Date and time of your visit.
• Name of your Internet service provider.
• Web page you linked to our site from.
• Pages you viewed on the site.
c. Personally Identifiable Information of Users
In order to use our services, visitors to our Site are required to register. When you register, we will request some PII such as name, address, email, telephone number or facsimile number, account number and other relevant PII. If you are purchasing a service, we may request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. We do not store any credit card information; however, credit card information may be stored by our payment processors such as PayPal, Square, Stripe, etc. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose PII to us so that we can provide assistance and information to you such as to provide online technical support and troubleshooting. We will also collect such additional PII as you choose to share with us, such as content included on your resume or provided to us for use in writing or editing your resume, photos or other content you may post, including, as you may elect to post, social media handles, links to Facebook groups or LinkedIn Groups, and other social platforms (“Posted Content”).
5. USE OF WEB BEACONS OR GIF FILES
Our Site may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow us to count users who have visited those web pages and to deliver co-branded services. We may include Web beacons in promotional email messages or newsletters in order to determine whether messages have been opened and acted upon. Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our Site and how you use the site.
6. ACCESSING WEB ACCOUNT INFORMATION
We will provide you with the means to ensure that Personally Identifiable Information in your web account file is correct and current. You may review this information by contacting us by sending an email to our support attendant our Contact website form.
7. DO NOT TRACK
We have not implemented any technology that would effectively recognize do not track signals and note that some content available on our Site is made available through relationships with third party providers who we do not control and who may collect and/or disclose Personally Identifiable Information.
8. HOW TO CORRECT OR UPDATE YOUR INFORMATION
To update your PII (or any other information) made available to us, please contact us at – our Contact website form or our mailing address: LinkedIn Profile Services LLC, d/b/a Klaxos, 1015 Papermill Court, NW, Washington, DC, 20007
9. HOW WE PROTECT INFORMATION
10. AGGREGATE DATA
We may share and publicize aggregated and/or de-identified PII with third parties and the public. While we will make reasonable efforts to assure that such PII remains de-identified, we cannot guaranty that an internet user with sufficient computing power cannot re-identify such information.
11. CHILDREN UNDER 13
We do not market to or knowingly collect PII from children under 13 for any purposes. Because some information is collected online, it may not appear to be the PII of a child under 13. If a child under 13 submits PII to us and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you are under 13, please do not register for any of our services or provide us any information about yourself (such as your name, email address or phone number).
12. OPTING OUT OF MARKETING
We will provide the right to request and receive, once a year and free of charge, information about third parties to whom we have disclosed certain types of PII (if any) about you for our direct marketing purposes in the prior calendar year, and a description of the categories of PII shared. To make such a request, please send an email to our Contact website form and please include the phrase “Personal Information Privacy Request” in the subject line, the domain name of the Site you are inquiring about, along with your name, address and email address. At our option, we may respond to such requests by providing instructions about how our users can exercise their options to prevent our disclosure of PII to third parties for their direct marketing purposes.
13. CALIFORNIA ONLINE PRIVACY PROTECTION ACT
14. CHANGES TO THIS POLICY
16. CONTACTING US
Linkedin Profile Services LLC, d/b/a Klaxos
1015 Papermill Court, NW
Washington, DC 20007